- FAQ
- Data Access
- What should I do when I receive a Login failed message when trying to access the Swarm Dissemination Server?
What should I do when I receive a Login failed message when trying to access the Swarm Dissemination Server?
Access to the Swarm Dissemination Server requires an active account in ESA’s EO Sign-In system.
If you have not already registered an account, follow our guide to register an EO Sign-In account.
If you already have an account, but logging in to the Dissemination server fails, please check that you have completed the following steps:
- Activate your user account by clicking the link in the confirmation email you received
- Check that you are using same email and password you selected when registering your EO Sign-In account
- If you are using FTP clients such as Filezilla, WinSCP etc. use “Explicit Encryption” as described in our guide to the Dissemination Server
- If you are using command line scripts, check that you are using the LFTP client as described in our guide to the Dissemination Server