Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Maintenance Announcements

Copernicus Sentinel-2 erroneous products to be replaced

01 August 2019

Due to contingencies that have occurred at ground segment level, the following Copernicus Sentinel-2 products are going to be removed from all Data Hubs and corresponding products will be regenerated and disseminated in the coming days.

Temporary poor performance downloading products on Data Hubs

01 August 2019

Decreased performance when downloading products has been noticed on the Data Hubs following security maintenance on 29 and 30 July.

Network incident on the Data Hubs

24 July 2019

A network switch failure occurred today, from 11:50 to 12:20 UTC causing a downtime on the Data Hubs services.