Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Maintenance Announcements

Copernicus Sentinel-3B data unavailability

26 March 2020

Due to a Copernicus Sentinel-3B SLSTR instrument special operation scheduled on 30 March, the IR channels may be degraded during the overall duration of the maintenance lasting 3 hours and 22 minutes. As a consequence of that all the SLSTR/SYN user products may be degraded from UTC sensing time 10:50 to 14:12 on 30 March.

Copernicus Sentinel-3A data unavailability

19 March 2020

Due to a planned Copernicus Sentinel-3A spacecraft manoeuvre, executed on 11 March, all the SLSTR and SRAL user products could be degraded in the following UTC sensing time intervals:

  • SLSTR from 08:50 to 11:32
  • SRAL from 09:01 to 09:37

Copernicus Sentinel-3B data unavailability

02 March 2020

Due to an issue that occurred at the PDGS level on 2 March 2020, Copernicus Sentinel-3B data are delayed.